Liability:
Clients
should note that an adventure trip involves risk.
Whilst we make every effort to safeguard our clients,
we cannot be held responsible for personal injury
or loss due to the action of clients which are beyond
our control. A signed release or Indemnity Form will
be required from all participants from Ballzaction
Sportsmart Sdn Bhd and our sports strategy partners. |
Responsibility:
BallzAction
and our partners reserve the right to make such alteration
to departure and completion dates, reducing the extent
of a trip, etc, that we deem necessary due to road,
river or weather conditions or other conditions beyond
our control including minimum safe running numbers,
before and whilst on a trip. |
Fitness,
Health & Experience:
While
good health and a positive mental attitude are essential.Ballzaction
Sportsmart Sdn Bhd and our partners reserve the right
to refuse to carry any client who is deemed to endanger
the safe running of the trip. "Pregnant women
will be refused participation". |
Indemnity
Form:
Each
participants is require to sign an indemnity form
when requested by the tour guide before any trip commences. |
Insurance:
This
tour are includes the insurance coverage. However,
we encourage clients/participants to be insured. The
particular we required from participants to submit
is full name as in identity card, IC or Passport number.
Maximum age limit is 60 years old and in good healthy
with medical proof. |
Payment
Condition:
- Deposit
50% of the total amount is required at the time
of booking. In case of cancellation, 20% of the
deposit will be forfeited. Balance payment to
be made in 7 working days prior to departure of
trip or every Thursday before 5pm as the cut off
date for any booking.
- Payment
should be by cash or cross cheque to Ballzaction
bank account.
- No Refund
will be entertained in case of NO SHOW or UN-USED
Service without informing Ballzaction in advance
with minimum 48 hours before the trip.
- Postponement
notice must be provided by BallzAction or our
sport partner due to bad weather or high water
in which high risks is unavoidable, all payment
will be transferred to a later date agreed by
both parties.
- Postponement
notice from participants must be provided by fax
or in writing within 2 working days prior to departure
for day trip and 14 working days for multiple
days trip to qualifiy for an alternative date.
Maximum to one time postpone notice allowed from
customers/participants. Insurance payment is non-refundable
or transferable. Full refund will be entertained
to participant who agreed and bound to our terms
and conditions.
- Once
payment made. Participants will received a Confirmation
Letter from Ballzaction. Only booking with confirmation
letter consider as VALID booking (Please insist
of Confirmation letter once you made the payment).
|
We
pay 100%
Money Back GUARANTEE to our
clients. If you fulfill our payment and cancellation
policy below. We will pay back full amount
to you! We believe in trust and committed
to our services to all our clients. |
|
Cancellation:
Guest
must forward a written notice within the following
period:
14 (Fourteen) days prior to arrival: Full Refund
7 (Seven) days prior to arrival: Charge 20% from total
package amount
2 (Two) days: Non Refundable
Insurance payment is non-refundable.
No show or UN-USED Service, 100% cancellation fee
will be imposed.
Guest may have option to change current reserved schedule
to other convenience date.
In the
event of unforeseen circumstances, making it impossible
or inadvisable to raft, we ('Ballzaction Sportsmart')
and our partners reserve the right to change to another
cave or river or cancel the tour to our absolute discretion.
In such eventuality, agreed by both parties. Full
refund will be made against 'Ballzaction Sportsmart'
to our clients who can't proceed to the next schedule
for activities. |
03-21448144
Eco Sports 
Rate Per Pax 
